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Customer Service Training: Managing Customer Service
Original price was: $700.00.$350.00Current price is: $350.00.In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Microsoft Access 365: Part 1: Working with Table Data
Original price was: $700.00.$350.00Current price is: $350.00. -
Selling Smarter
Original price was: $700.00.$350.00Current price is: $350.00.In this course, you will learn why consultative and customer-focused selling are so important. Youll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Dealing With Difficult People
Original price was: $700.00.$350.00Current price is: $350.00.Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations. -
Women and Leadership: Owning Your Strengths and Skills
Original price was: $700.00.$350.00Current price is: $350.00.At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan. -
Project Management: All You Need to Know
Original price was: $700.00.$350.00Current price is: $350.00.Upon completion of this course you will have developed valuable new skills that will allow you to competently manage a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the project life cycle and project planning documents. Youll learn about communications and how to deal changes and project tracking and also how to conduct status meetings. The course wraps up with a look at closing your project. -
Problem Solving and Decision Making
Original price was: $700.00.$350.00Current price is: $350.00.In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions. -
Building Your Self Esteem and Assertiveness Skills
Original price was: $700.00.$350.00Current price is: $350.00.In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves. -
Creating Winning Proposals
Original price was: $700.00.$350.00Current price is: $350.00.In this course, you will learn how to locate potential funders and how to match funders interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders.
