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Critical Elements of Customer Service
Original price was: $700.00.$350.00Current price is: $350.00.This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Microsoft Access 365: Part 1: Create Advanced Queries
Original price was: $700.00.$350.00Current price is: $350.00. -
Women and Leadership: Owning Your Strengths and Skills
Original price was: $700.00.$350.00Current price is: $350.00.At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan. -
Microsoft Word 365: Part 1: Proofing a Document
Original price was: $700.00.$350.00Current price is: $350.00. -
Microsoft Teams: Customizing You Teams Experience
Original price was: $700.00.$350.00Current price is: $350.00.In this course you will learn how to manage your Teams profile, manage teams, and add bots and apps to Teams. -
Microsoft Access 365: Part 1: Getting Started with Access
Original price was: $700.00.$350.00Current price is: $350.00. -
Business Succession Planning: Developing and Maintaining a Succession Plan
Original price was: $700.00.$350.00Current price is: $350.00.This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. -
Environmental Sustainability: A Practical Approach to Greening Your Organization
Original price was: $700.00.$350.00Current price is: $350.00.Here you will learn how to draft an Environmental Management System that can be applied to your organization. Along the way you will understand the term greenwashing and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organization then how to set objectives and targets for significant impacts. -
Selling Smarter
Original price was: $700.00.$350.00Current price is: $350.00.In this course, you will learn why consultative and customer-focused selling are so important. Youll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.
